By Nat Crawford
If you want people to take ownership, you must be receptive
to meeting their needs.
People typically look to the management team and the heads
of the organization for goal setting and long-term planning. But once goals are
clear, the organizational ladder should be turned upside down. This way your
patients and clients are at the top of the ladder, then come the caregivers, putting
the administrators and board at the bottom.
When this philosophy is applied, your role as a leader
changes from being “boss” to being “partner.” Your job becomes to help and work
side-by-side with your people rather than having them work for you. Being committed
to your people’s needs sets them free to have ownership in their jobs.
Assist your people in self-empowerment for true ownership of
doing quality work by caring for their needs and helping them. That places the ownership
at the right level – with your team who does the work.
How have you seen ownership flesh out in your organization?
Labels: administration, caring, goal setting, hospital, ladder, Leadership, needs, organization, ownership, planning, self-empowerment, team
